Ms Jordie Francis is a valuable and high‑performing asset to RossRealty. Her professionalism, empathy, responsiveness, and commitment toher clients are exemplary and consistently exceed expected standards.I wish to emphasise how profoundly grateful I am for the support she hasprovided. After experiencing significant stress and a complete loss oftrust with my previous property group, a high end agency in Subiaco who "promise" to look after your property is just a fascade , do not fall for it. You are a dollar figure only to them My property was not manged well, i had to repair it from the damage it was a nightmare and i wish i had only found Ross Realty earlier and a wonderful manager like Jordie.I believe i would not have been in the situation i was.The company in Subiaco is at all how much you pay them for nothing and i lost money in unpaid rent nor did they hold them selves accountable for not delivering the services they said and protecting my property.I HONESTLY did not believe I would ever again believe or trust anyone with my property.That is until a friend who has 3 properties advised me to go to Ross Realty in Morley where i met Jordie.I could not have ever believed that i would find the right people and especially have Jordie as my manger would ever happen.feel confident in a property manager again. Jordie changed that. Through her consistency, care, and reliability, she has restored my trust, reduced my stress, and given me confidence in the management of my property. I feel so relieved and greatful to them for showing me that there are people who care and your not just a dollar figure for them each month and that they have your best interest at heart which means a lot.Please people if you have had an experience like mine or want to avoid it , read my review it will save you and change you and you can be 100% sure that your property is in the right hands.People like Jordie are hard to come by these days, i have been in real estate for over 10 years , and I have never seen someone work so hard to ensure my property is well looked after and I am respected as a person not a number.Her efforts have had a genuine personal impact on me, far beyond routine service delivery. I am sincerely thankful for everything she has done,and I believe she deserves formal recognition for the exceptional standard of work she delivers and the meaningful difference she has made.I usually do not write reviews but I had to after my experience and how Jordie gave me hope that i am and my property in good hands.Thank you so much Jordie , there are no words I can write to express my gratitude.
Navin N
02:22 10 Aug 26
From Start to Finish, Simply Outstanding and made the entire property journey stress-free. Ross Realty & team has been outstanding in supporting us as landlords. They are always proactive, communicative, and readily available to assist whenever needed. Their timely updates and professional guidance make the entire process smooth and stress-free. We truly appreciate their dedication, reliability, and commitment to going above and beyond
Matthew Thomas
03:49 09 Aug 26
Outstanding Service & Support for a First-Time Landlord. We have had an absolutely fantastic experience with Ross Realty. As first-time landlords, we had a lot of questions and were unsure about the whole process, but the team made everything feel so easy and stress-free.A special mention to Tegan, who has been incredibly helpful, knowledgeable and supportive throughout the process. She has gone above and beyond to make sure we understood everything and always made us feel like we were in good hands.Bailey, our leasing agent, has also been fantastic. has been professional, responsive and so helpful throughout the leasing process, keeping us informed and making what could have been a daunting experience feel incredibly straightforward.We genuinely couldn’t have asked for a better team to guide us through our first experience as landlords. The level of communication, professionalism and genuine care has been outstanding.
Darin Gough (Daddin)
00:06 04 Aug 26
Great experience with Nigel and his team. Delicate situation with defacto separation and timings a bit fluid with the move and they did not hesitate to provide guidance and assistance to ensure buyer and seller were more than satisfied!
Mira JABBOUR
06:00 01 Aug 26
complete satisfaction. I never had to worry about anything. They have showed complete understanding of where the market is. They were very professional and helpful in making the right decision.
Steve Yates
07:07 31 Jul 26
**Highly recommend Paul Ross – professional, patient and always available! We were very happy with Paul Ross from Ross Realty throughout the sale of our home in Bayswater. Paul was always contactable, respectful and understanding when arranging home opens, taking into consideration both our tenants and prospective buyers.Selling the property involved three separate owners, which added some complexity and required Paul to communicate with and obtain information and confirmation from all three of us. He handled this extremely patiently and professionally.We valued Paul’s advice and guidance throughout the process. His recommendations and the options he presented were clear, practical and, in our view, accurate in what was a changing local market.We would have no hesitation in recommending Paul Ross to anyone looking for a professional, patient and trustworthy real estate agent.
Trin Epz
12:55 29 Jul 26
After months of relentlessly viewing and applying for rental properties, naturally you begin to feel defeated and exhausted. Just as we were beginning to lose all hope, we finally received the news we had been praying for... our application was successful!From the beginning Bailey & Jordie were absolutely incredible in ensuring that our transition in to our new home went smoothly. They have been fantastic in their communication, extremely efficient in getting everything sorted for our new home and have been tremendously supportive, patient and understanding. The last thing you want to do is to continue to worry and stress about your new home after months of having to go through the vigorous and brutal journey of inspecting and applying for rentals during a really tough economy.To the Team at Ross Realty and especially to Bailey and Jordie (Our Property Manager) we would like to Thank you for your hard work and effort in helping families like us. We feel so fortunate and blessed 🙏 Absolutely 5 stars!
budgie
02:12 29 Jul 26
Excellent service . From the moment I spoke and met Chris, I was impressed. He went above and beyond helping me sell my mother’s home. Everything was seamless and easy. He has the best communication skills and experience of the local area. I would highly recommend him and the Ross Realty team.
Si Hans
09:37 27 Jul 26
Honest, reliable and to the point. What a great experience with Paul. I liked him from the first time I met him. He’s from a family business, with a wealth of local knowledge and experience. Great communication and strategy, he kept me and my wife informed throughout the whole process and he managed to get a near new record price for my unit I was selling. Can’t recommend highly enough. Thanks Paul.
Samuel Hedges
01:27 27 Jul 26
We have had the most amazing Property Management Experience from Melanie Piel. She's been strong on communication, empathetic, understanding, proactive and always available. We are very grateful of everything she's managed to help our family with, while managing the complexities of our families estate. Especially the simple things a PM can do, which is take calls, return calls & listen. Mel provided Amazing Service and has given me a high expectation moving forward for property managers into the future.Sincerely, Thank you Mel.Sam Hedges.
Wahyu Utami
01:34 19 Jul 26
A smooth and stress free buying and selling experience. We had a wonderful experience working with Chris. He was professional, friendly, and flexible throughout both our property purchase and the sale of our home. He made us feel comfortable and confident every step of the way, always taking the time to answer our questions and provide honest guidance.His dedication, excellent communication, and commitment to achieving the best outcome made the entire process smooth and stress-free. We truly appreciate all of his hard work and would highly recommend him to anyone looking to buy or sell a property.
Lauren Newton
12:17 14 Jul 26
Location expertise and genuine professionalism is how Paul Ross sold my house in record time.From our first meeting, Paul gave me genuine feedback and advice on sale expectations and how to best prepare my house for sale. Paul conducted himself with tremendous professionalism and displayed a true understanding of the local community and area. After the first home open, Paul advised me that we had 4 solid offers on the house. Paul provided his insights and guided the final negotiations to a great outcome. I would highly recommend Paul Ross and Ross Realty for property sales, particularly in the Bayswater area, he knows his stuff!
Paul Giltrow
05:03 14 Jul 26
Professional service and friendly agents. Great to work with and identified our needs quickly with service resulting in fast turn around in tenanting our property.
Josh
10:19 13 Jul 26
We had a fantastic experience working with the Mel and the team at Ross Realty to lease our property. They were professional, responsive, and kept us informed throughout the entire process. Their advice on pricing and presentation helped attract quality tenants quickly, and they made everything stress-free from start to finish.We really appreciated their attention to detail, excellent communication, and commitment to achieving a great result. We wouldn’t hesitate to recommend them to anyone looking for a reliable and knowledgeable property manager or real estate agent. Thank you for making the whole experience so easy!
Jovan Nenadovic
14:16 11 Jul 26
Exceptional communication and deep knowledge of the market. Quick adaptability to market requirements. A kind and professional approach to choosing the right way to solve problems. Good negotiation skills to achieve the goal. True understanding of seller/buyer requirements.
Kimberley Hortin
03:44 06 Jul 26
Very efficient and good communicator. With full time work and many commitments, Nigel made it easy to organise the contracts, was happy to communicate by email/text/phone, and he was very efficient and fast with getting the property to the market. Working with Nigel was clear and straightforward, as a first time seller he made it easy for me to understand what was required from me and what I needed to do to have the best chance of success.
RJC Rjc
22:07 30 Jun 26
So easy to deal with.The whole process was made easy with there great staff and timely updates.Our 2 months extension out of contract while waiting for our new build was seamless and simple taking some of the stress out of waiting for our new house build.Our property manager Ashlee Packard was amazing throughout our 2 + year lease so genuinely caring and thoughtful to all our needs and requests.Overall Excellent service.I highly recommend this company and property manager.Thank you
Adriana Walton
11:59 22 Jun 26
Reliable and proactive.Chris was friendly, easy to communicate with and available 24/7 for any questions.He was strategic with price and went above and beyond to find a buyer to my house.Thanks to his expertise I sold the house quickly and at a good price. He made the entire process stress free.I highly recommend Chris Carbery to anyone looking to sell.
Paulina
03:58 22 Jun 26
Nigel's exceptional service, genuine care and dedication are what set him apart. I can't thank Nigel enough for everything he did to help me sell my home. From our first meeting, he was friendly, approachable, and genuinely invested in getting the best outcome for me.Nigel was fantastic to work with and made the whole selling process so much easier. He was always quick to respond to my questions, kept me informed after every home open, and made sure that I felt involved every step of the way. His suggestions for presenting my home were invaluable and I really appreciated his honest advice and support.Nigel is professional, friendly and genuinely goes above and beyond. What really sets him apart is the care and effort he puts into his work. I would wholeheartedly recommend Nigel to anyone looking to sell their home.
Linda Chesterfield
01:39 22 Jun 26
Results speak for themselves! I am very glad I chose Ross Realty when it came time to sell my investment property. When dealing with Nigel and Chris they were both easy to communicate with, friendly but professional through the whole process and have a great understanding of the property market conditions. I would 100% recommend them to any others looking to sell their property.
Perth Translation
02:56 28 May 26
James C
01:34 25 May 26
A real estate agent with a passion.......... I recently engaged Ken from Ross Realty Morley to sell my property, and I couldn’t be happier with the result. He sold the property very quickly and achieved a price much higher than I expected.Ken was friendly, professional, and easy to deal with, making the whole process completely stress-free.Communication was always clear and straightforward, and nothing ever felt complicated or pushy.I believe Ken's genuine interest in his clients, work ethic, and extensive market knowledge allowed him to deliver such a great outcome.I would highly recommend Ken to anyone looking to buy or sell property.
Blake Robinson
11:29 13 May 26
Melanie Piel has managed my properties for years, consistently going above and beyond. She’s reliable, communicates even after hours, and removes any element of stress. She is professional and personable. When I recently decided to sell, she introduced me to Nigel Ross. Nigel took a different approach than I originally intended - and he over‑delivered on the result, making the process seamless. Highly recommend both Melanie and Nigel.
Delio Miranda
04:42 09 May 26
Very professional with a good understanding of the market.Thank you for helping us secure our block of choice for the next chapters of our family's lives!
Paul Taman
03:03 08 May 26
Robyn Catherall
03:07 06 May 26
Steve Elliss
09:16 05 May 26
Rod Goodall
04:55 03 May 26
Nigel recently arranged the sale of a property we had in Dianella. At all times Nigel corresponded well and kept us in the loop about what was happening right up to the final settlement.He also got us a 10% uplift on the advertised sale price.If you are thinking of selling in the Noranda, Morley and Dianella areas, we highly recommend Ross Realty and Nigel. They have a very good knowledge of these suburbs.
Zepnan Zepnan
06:31 15 Apr 26
paul was outstanding.so thorough and very helpful.house was open weekend sold on the monday for more than asked.no head aches or any issues would highly recommend ross realty.regards,peter and karen
Passang Lhamo
07:18 28 Mar 26
Great time
Mick Fagence
00:59 17 Mar 26
More than ‘happy’ to recommend Chris and would deal once again anytime !! Chris was a straight shooter from the out set and was easy to deal with through the whole process of selling my home !? He went the extra mile in the end and we managed to get the price I asked for !?If I had to sell again Chris would be my first choice as an agent and am ‘more’ than happy to recommend his services to all who still put a value on ‘great’ customer service !!
Robert Hardy
03:19 14 Mar 26
From my initial enquiry through to the tenants moving in, the entire team at ROSS REALTY demonstrated exceptional professionalism and reliability. Throughout the process, they maintained a friendly, approachable, and transparent line of communication, always taking the time to respond to my many questions with patience and clarity. They managed every aspect of the process seamlessly—from the initial property appraisal and arranging electrical checks and certification, to coordinating home opens, conducting thorough tenant screenings, and providing detailed reports. They also took care of all the ongoing administrative matters, including payments such as water, strata, and council rates, which made the experience completely stress-free. The entire process was smooth, efficient, and remarkably straightforward—almost feeling “too easy.” I would have absolutely no hesitation in recommending ROSS REALTY to anyone looking to rent out or sell their property. Their professionalism, attention to detail, and outstanding service truly set them apart.
Sejjad Alshawi
14:12 11 Mar 26
Excellent communicator. I can't recommend Chris enough. Excellent communication, very proffessional with a great understanding of the market. Working with Chris, buying or selling is an cannot be an easier process.
Leigh Simpson
01:54 09 Mar 26
Aaron van Nes
12:40 06 Mar 26
Honest and trustworthy . Chris was honest with me from the get go told me exactly what needed to be done to maximise my profit on the unit and get the most money. I found Chris to always answer calls or at least get back to me his knowledge was impressive of the area. He was spot on how to market the unit to get the right buyer into it. Well done Chris would use you again if need to sell another property.
Birgit Smith
15:27 02 Mar 26
Amazing experience , smooth and seamless selling process . We are very thankful for Nigel’s help selling our first home.Once we were ready to sell , it took less than a month to get house on a market and get it sold - great results .Communication with Nigel was clear and he kept us continuously updated , even after hours late nights.Definitely recommend his services
emma S
06:30 28 Feb 26
Best in game. Ross Realty leased my property within a day. Delivered on absolutely everything they said and more. I have had the very best experience with this dream team! Now time for some “R&R” while RR looks after my property😉🙏
Anita saunders
07:52 26 Feb 26
Highly recommended Nigel and his team! I had a very positive experience with Nigel selling a deceased estate. He was understanding and compassionate regarding the situation and was very friendly and easy to deal with.Nigel and his team are great communicators and very knowledgeable of the area. The whole process was professional and stress free.I highly recommend Nigel and team.
Rebecca
05:11 17 Feb 26
Josh was amazing throughout the process of selling my house, my situation was very complicated with a separation and other difficult factors and he went above and beyond ensuring we got the best outcome. I would have no issue's recommending Josh to family and friends in the future.
Ron Williams
03:00 14 Feb 26
Ross Realty are absolutely brilliant. They certainly know their market, and are at the top of their game. I had the pleasure of selling my house with Paul Ross. He showed me all the comps in the area, outlined his marketing strategy, and achieved an excellent price. I highly recommend Ross Reality. It was an easy and enjoyable process, selling my home with Paul and his team.
Dallena Vo
00:55 14 Feb 26
Extremely efficient and thorough team. Our experience with Ross Realty has been perfect from the very beginning. I would like to say thank you to Ken, Emily and Willow for being extremely efficient. They were thorough with appraising our property, completing the compliance checklist and advertising the property, as well as screening applicants and finally handing the keys over to the tenants. We are simply blown away by how quickly everything was done and they were so lovely throughout the experience. I know that my property is in good hands under Ross Realty and would highly recommend them to anyone!Thank you to the team for looking after us and our property.
